Hong Kong Bledisloe Cup
Rugby
Hong Kong Bledisloe Cup 2008
Hong Kong – 1 November 2008
IMPORTANT ALL BLACKS TRAVEL BOOKING CONDITIONS
PLEASE READ THE FOLLOWING INFORMATION CAREFULLY
BEFORE REGISTERING ON ONE OF OUR TOURS
This All Blacks Travel brochure and the Packages outlined within have
been arranged by Williment World Travel Ltd (WWT) of Wellington trading
as Williment Sports Travel (WST) as part of the Williment Travel Group
(WTG). Williment World Travel Ltd is a Licensee of the New Zealand Rugby
Union and sole operator of "All Blacks Travel" - Proudly by Williment brand
and associated services. Williment World Travel Ltd was established in
1968 and has traded continuously ever since. All related tour payments are
banked into Williment World Travel Ltd's client trust account held at the
National Bank in Wellington. Williment World Travel Ltd is a fully Bonded
member of the Travel Agents Association of New Zealand (TAANZ) and is
a member of IATA (International Air Transport Association).
PAYMENTS AND CANCELLATIONS,
DEPOSITS & PAYMENTS
To secure one of our Package options - please pay an initial deposit of
NZ$500 per person when registering. Final payment of all monies is
required by Friday 29th August 2008.
STATED PRICES
Prices in this brochure are in New Zealand Dollars and are on a "per
person" basis. Prices are for payment by direct bank credit, by cash or by
personal or bank cheque. Credit Card fees have not been costed into the
Tour Prices. For payments by credit card see FORM OF PAYMENT below.
All prices include New Zealand GST, if any. Prices include tariffs, royalties
and fees payable to secure guaranteed early access to official match
tickets from the NZRU's ticket allocation. Due to possible currency
fluctuations and changes in service costs, prices are subject to variation
at any time until full payment is received. All prices shown exclude travel
agent service fees.
FORM OF PAYMENT
We prefer payments to be made by Bank Direct Credit from your account
into ours. If paying this way it is imperative you include your surname
& our code; with your internet/direct credit payment so we can allocate
your funds to your account promptly. Our bank account number and
code are on the registration form under Deposit Details. If you wish to
pay the deposit by credit card we accept VISA and MasterCard only. If
you wish to use another brand of credit card, please check with us first,
because merchant fees charged by some credit card companies have
not been allowed for in our Pricing, which means a surcharge will apply.
Please accept our apologies for this in advance. We refuse to allow a credit
card company to erode our legitimate margins. After this initial deposit
subsequent payments by credit card will only be accepted for the full tour
price. If you are booking via another travel agent, please check acceptable
forms of payment with them, as we cannot accept credit card payments
from travel agents on your behalf.
EXCHANGE RATES
The exchange rates used to price the tours in this brochure were current
as at February 2008. Due to the volatility of exchange rates over recent
months, some forward exchange rate contracts have been committed
to by WST. WST has estimated the amount we will require to pay for the
Packages, but due to any unexpected demand WST may need to purchase
more overseas funds than it has allowed for in the Tour Prices. Should
there be a shift in the NZ Dollar rate against the US Dollar and / or the HKG
Dollar, adjustments in the Tour Price may have to be passed onto clients
up until full payment has been received by WST. Confidential details of
exchange rate contracts remain the property of WST and its Bankers.
CANCELLATIONS AND REFUNDS
All cancellations must be advised in writing. Cancellations received up until
30th May; all monies will be refunded in full less any credit card merchant
fees incurred. Cancellations received between 30th May and 29th August will
incur a fee of $250 per person. Cancellations received after 29th August will
incur a minimum fee of $500 per person plus any fees charged by airlines,
hotels and land operators which could amount to several thousand dollars
per person. Williment Sports Travel will use its best endeavours to refund
more than this amount, but it depends on our ability to re-sell your place
and the attitude and conditions of airlines, hotels land operators and
match ticket rules. Please read the information on travel insurance.
AMENDMENTS
Each and every amendment made to a booking after 29th August will incur
an amendment fee of $50 per amendment per person, along with any fees
charged by airlines and / or other suppliers.
ITEMS NOT COVERED
Unless otherwise specified the costs of credit card merchant fees, meals,
drinks, laundry, porterage, passports, visas, entry and departure taxes,
tips and gratuities and items of a personal nature are not included.
UNUSED SERVICES
Refunds will not be provided where from illness or personal choice you
do not utilise part or all or your chosen package.
INDIVIDUAL ARRANGEMENTS
All our Tour arrangements have been made and priced on a group basis.
However, we are more than happy to arrange individual (Free Wheeler)
itineraries upon request. We can tailor make an itinerary to meet your
needs whether they be for business or pleasure. We can obtain the match
tickets and accommodation to suit your budget. You can depart from
New Zealand earlier or later, or extend your stay - one of our experienced
consultants will be pleased to help. However, please be aware that if you
book as an individual (Free Wheeler), our group arrangements, inclusions
and services, staff and tour leaders will not be available to you while on
tour because of their commitment to the group tour.
GROUP SIZE
Prices and arrangements have been made on the basis of a minimum of
thirty-five (35) persons travelling together on each group departure. If
there are less than thirty-five people, the tour may have to be re costed
or cancelled and an alternative option offered.
FLIGHTS
AIRFARES
Special group airfares have been included in the Tour Pricing on
Air New Zealand, Cathay Pacific and Singapore Airlines. The pricing is
based on using the same airline from NZ and return. If you would like to
travel in one direction on one airline, i.e. Air New Zealand and in the other
direction on another airline or vice versa - or a combination of legs on
several carriers, then a higher airfare will apply. Please talk to our Tour
Co-ordinators about this option.
CHANGES
As airlines reserve the right to alter schedules, WST cannot be held
responsible when confirmed flights are subsequently changed. Once
issued, airline tickets (paper or electronic versions) are non-refundable
and non-transferable. Upgrades are available at the extra costs stated
- subject to availability in that booking class. If upgrades at that price
are not available, they may be offered at a different price in a different
booking class.
FUEL SURCHARGES, AIRLINE AND INSURANCE LEVIES
All taxes and fees associated with the airfare (i.e. fuel surcharges, CAA
Domestic Passenger Levy, Insurance Surcharge and Government Security
Levy) are either INCLUDED in the package price provided, or are shown as
an ADDITIONAL cost. These are subject to change without notice. Please
check with us if you are unsure.
DOMESTIC CONNECTIONS
Tour airfare prices are from Auckland, Wellington or Christchurch in
conjunction with Air New Zealand's International services. If you are
travelling on Cathay Pacific's International services, the Tour airfare
prices are ex Auckland only (domestic connections from Wellington
and Christchurch are not included). If you are travelling on Singapore
Airlines international services, Tour airfares are ex Auckland, Wellington
or Christchurch. Wellington and South Island people should depart from
Christchurch, although Wellington and the rest of the North Island people
can depart from Auckland. Special add-on fares are available at an extra
cost. Please contact us if you require assistance in this regard.
BUSINESS CLASS OR PREMIUM ECONOMY CLASS UPGRADE
Why not travel with the added room and comfort of Air New Zealand's
unique Premium Economy or widely acclaimed Premier Business Class
with its lie-flat bed? We can offer a confirmed special upgrade price for the
Auckland/Hong Kong/Auckland flights on Air New Zealand. Please see the
Airlines and Airfares Options price table for costs. Bookings will be subject
to availability. We also have a limited number of Business Class seats on
Cathay Pacific and Singapore Airlines. Please mark the appropriate box on
the registration form and one of our consultants will contact you to discuss
your requirements and the options available.
Should you wish to use your Air New Zealand Airpoints Dollars to pay for
travel or to upgrade, please contact our Tour Co-ordinators as special
conditions apply to these. In most cases a ticket will have to be paid for
and issued before upgrades can be guaranteed by the airline.
AIR NEW ZEALAND AIRPOINTS
If you are an Airpoints member, you can earn points on Star Alliance
partner airlines such as Air New Zealand, Singapore Airlines, Lufthansa,
Thai Airways and British Midland. If you are not a member and would like
to join, call Williment Sports Travel for an application form.
If you are an existing member and wish to use points for your journey or
to upgrade, then please discuss this with our Consultants. However, we
will recommend that you contact the Air New Zealand Airpoints help-desk
directly, to make your redemption bookings.
GENERAL INFORMATION AND CONDITIONS
ALL BLACK ITINERARIES
The match details shown in this brochure are correct as at February 2008.
If, due to circumstances beyond the control of the NZRU, the ARU, the
HKRFU or Williment Sports Travel, the dates and itinerary is changed,
then the Package inclusions and pricing may have to be altered.
THIS BROCHURE
This brochure was created in February / March 2008. It remains valid until
December 2008, although as tours sell-out and other opportunities arise,
we will provide further up-dates and Newsletters, which will supersede
relevant sections of this brochure. All reasonable care has been taken to
ensure the accuracy of this brochure at the time of printing, but services
offered, package availability, prices and event details may be subject to
change from time to time. You should keep in contact with WST (or your
Travel Agent) to ensure any changes which occur can be passed onto you.
DOCUMENTATION
Travel documents and any tour gear or apparel will be distributed
approximately 10 working days prior to your departure date from
New Zealand. It is important that you check all of the documentation
handed or sent to you in relation to your proposed travel and
accommodation, to ensure it fully meets your requirements and there
have been no misunderstandings. WST will not accept responsibility for
any documents subsequently altered without our consent.
PASSPORT AND VISA REQUIREMENTS
You will need a current New Zealand Passport to travel overseas, with a
validity of 6 months or more after the date upon which you are scheduled
to arrive back in New Zealand. Most New Zealand Passport holders do
not require a visa to enter Hong Kong, the United Kingdom, Republic of
Ireland, France or the United States of America. New Zealand Passport
holders do require a visa to enter Mainland China. If you have a Passport
from another country, have a previous criminal conviction, or a contagious
disease, a visa may be to enter other countries. It is your responsibility to
secure any visa well before your date of travel. If you are in any doubt or
require assistance, please contact WST. Our staff will be pleased to assist.
Re-entry visa will be required by travellers leaving New Zealand holding a
foreign Passport. It is your responsibility to ensure you have the correct
documentation in place to allow your return to New Zealand.
SAFETY , HEALTH AND VACCINTION S
If you are planning to travel overseas, checklists and travel health and
safety tips can help you prepare. You can also register with the NZ
Governments Ministry of Foreign Affairs and Trade if you are visiting
overseas, so that you can be contacted in an emergency. If you are
concerned about security and travel risks in the countries you intend to
visit, you can read the latest travel advisories from the Ministry of Foreign
Affairs and Trade. See the website: www.safetravel.org.nz . Information
is available for most countries which can help you make informed travel
decisions and minimise risk when you travel overseas. You can subscribe
to receive email notification of the latest travel advisory updates. Certain
countries require and / or recommend that travellers be vaccinated against
specific diseases. Please check with your Doctor and / or the Embassies
concerned to satisfy yourself as to whether your destinations have any
requirements or suggestions in this respect. It is your responsibility to
ensure your own health with regards to vaccinations and / or decisions
to travel to at risk areas. You may also wish to visit the World Health
Organisations website: www.who.int/en for more information on
health issues.
INSURANCE
Our Comprehensive Travel Insurance Policy can cover you for loss of
deposits in cases of "unforeseen circumstances". This policy also offers
comprehensive cover for medical treatment, travel delay, loss of cash and
personal belongings. Full details will be sent once you register including
negotiated discounts. We recommend that a Travel Insurance policy
should be taken out as soon as you have paid your initial deposits.
Should you wish to arrange your own travel insurance you may do so
and advise us that you are covered. Please be aware that Travel Insurance
offered by credit card companies does not always match the level of
cover offered by our preferred policy. In particular, check the medical
cover and the emergency assistance offered. Please ask for a copy of our
Comprehensive Insurance Policy so that you can compare the cover
with other policies offered.
DOUBLE BEDS
Please apply for the room type of your choice, (single, twin or double),
however we are unable to guarantee that double beds will be available
at all properties. We will, of course, do all we can to secure your preferred
bedding request with the Hotels.
TWIN SHARING
If you are travelling alone or with a friend, but wish to share a twin room
please indicate this on the Tour registration form. Our experience on recent
tours is that room sharing arrangements do not always work out for people
who are complete strangers to each other. The trend is for singles to take
the single room option and pay the single room supplement. If however,
you still wish to be matched up with someone we will do all possible to find
a suitable roommate for you. However, if a suitable match cannot be found
then the single room supplement will have to apply. While we will do our
best to satisfy your twin share request prior to the 29th August, if a suitable
person cannot be found by that date the single room supplement will have to be paid. During the Tour, we do not accept liability or any extra costs if
the room sharing arrangements do not work out to your satisfaction and
if either party decides to request a single room during the tour it will be
at their cost and will need to be settled with the hotel concerned directly.
Extra rooms are often difficult to book on Test weekends on Tour.
HOTEL CREDIT
Bonds or credit card imprints may be required by accommodation
suppliers, where they are providing telephone, mini-bar, in-room movies,
laundry and other facilities and services that can be charged to guest
rooms. These are usually requested by the hotel at the time of check-in.
TOUR GEAR
Williment Travel includes distinctive and sought after All Blacks branded
souvenir items in your pack. These will include a shirt, hat and bag. Please
take care to order your correct sizes on the registration form. All garments
are made to order and it may not be possible to exchange items at a later
date. If, due to your personal sizing limitations, Tour Gear and / or sizing
and / or styles do not meet your personal expectations, Williment Travel
cannot be held responsible. However in the past, by far the majority of our
All Blacks Supporters have been most satisfied with the gear provided.
MATCH TICKETS
We obtain match tickets from the HKFRU via the NZRU allocation. You will
be allocated good quality reserved grandstand seats at the Hong Kong
Stadium. Please note Williment Sports Travel cannot be held responsible
where match-seating positions and perceived quality does not meet your
personal expectations. However, in the past the tickets allocated to the
NZRU and our supporters have been mostly covered and
of an excellent quality and position.
USE OF MATCH TICKETS
Match tickets on their own or as part of a package may not be: resold
at a premium, resold through a broker or agent or advertised or offered
for resale on the Internet or in any other medium. They cannot be used
for advertising, promotion or other commercial purposes (including
competitions or trade promotions) or to enhance the demand for other
goods or services without the prior written permission of the New Zealand
Rugby Union and / or the Home Unions.
OUR SERVICES
The services which Williment Travel provide, consist of arranging and
coordinating travel, accommodation and rugby tickets, making bookings,
and issuing appropriate tickets and vouchers.
OUR LIABILITY
WST is instrumental in bringing about a direct contractual relationship
between you, the customer, and the "principal" (i.e. airlines, other
transport operators, accommodation suppliers, event managers and other
suppliers). We undertake to perform these services with reasonable skill
and care. We will not be held liable for any loss, damage or claim arising
from acts or defaults outside the control of Williment World Travel Ltd., its
employees or agents, including (but not limited to) the acts or defaults of
actual travel, accommodation and rugby ticket suppliers. The Consumer
Guarantees Act 1993 applies to services supplied by us except where they
are (or held out as being) acquired for business purposes.
ACCURACY
This brochure is current as at February / March 2008. All reasonable care
has been taken to ensure the accuracy of this brochure at the time of
printing, but services offered could be subject to change. You should keep
in contact with Williment Sports Travel or your Travel Agent to ensure any
changes, which occur, can be passed on to you.
TO BOOK ON OUR ALL BLACKS TOUR
To book, please send in the attached registration form with your fully
refundable deposit of $500 per person to the address below. You must
read the Booking Conditions and sign the registration form and date it.
If you wish to discuss any aspect of the tours, contact one of our Tour
Co-ordinators at Williment Sports Travel in Wellington. Below are the
names and contact details of the Tour Co-ordinators who are your main
points of contact for the tour:
| TOUR COORDINATOR |
FREE PHONE (Outside Wellington) |
DIRECT DIAL (Wellington area) |
E-MAIL ADDRESS |
| Amber Wood |
0800 000 097 |
380 2528 |
amber@williment.co.nz |
| Phil Langridge |
0800 000 097 |
380 2535 |
phil@williment.co.nz |
| Jennie Francis (Team Leader) |
0800 000 097 |
380 2531 |
jennie@williment.co.nz |
Alternatively bookings can be accepted via Williment Sports Travel
in Auckland and Tauranga, any TAANZ bonded Travel Agent or
Air New Zealand TravelCentre.
Book with Williment Sports Travel at:
Williment Sports Travel
Wellington Office (Public and Travel Agents bookings)
43 - 47 Hanson Street, Mt Cook
PO Box 589 or DX-SP 20034
WELI NGTO N
Tel. (+644) 380 2500
Fax. (+644) 380 2501
Email. sports@williment.co.nz
Auckland Office (Public bookings)
Unit D3, 27 William Pickering Drive, Albany
PO Box 101032 NSMC
Aucklan d
Tel. (+64) 9 448 0299
Fax. (+64) 9 415 6679
Email. aklsales@williment.co.nz
Bay of Plenty Office (Public bookings)
P O Box 13648
Tauranga, 3141
Tel. (+64) 7 571 7950
Fax. (+64) 7 571 7951
Email. bopsales@williment.co.nz